Contact Us
Get in touch
with our friendly team
Our support goes all the way.
We love hearing from customers and visitors and are always happy to help.
Frequently asked question
Have other questions? Get in touch with our team via support@kitstarter.io
Can I cancel my subscription?
Yes, you can easily cancel your subscription from your profile page with a click of a button.
Will you be adding more components in the future?
We will certainly add as many components as possible
What does "free updates" mean?
All new features, and new components will be included in your current subscription
Is payment secure?
We use Stripe to handle all our payments and Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. To accomplish this, they use the best-in-class security tools and practices to maintain a high level of security on every transaction.
Can I get an invoice?
Yes, you’ll be emailed an invoice every time your subscription is renewed.
Can I use it for commercial projects?
You sure can! Being an agency ourselves, we’ve built this so you can use it for all your next projects.
Can I switch plans after signing up?
Yes, visit the Account Settings and click on the plan you want to switch to.
What is your refund policy?
If for whatever reason you’re unsatisfied with the Kitstarter, please email us at hello@kitstarter.io within 14 days to receive a full refund.